Frequently Asked Questions
Everything you need to know about styling your home with us.
What is your shipping policy for fragile home decor?
We use specialized reinforced packaging for all glass, ceramic, and delicate items to ensure they arrive in perfect condition. Standard shipping typically takes 3-5 business days.
Can I return a furniture item if it doesn't fit my space?
Yes, we offer a 30-day return policy on all furniture. Items must be in their original packaging and unassembled to qualify for a full refund.
Do you offer international shipping?
Currently, we ship to the continental United States, Canada, and the United Kingdom. Shipping rates and delivery times vary by destination.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery progress.
Are your textiles and rugs machine washable?
Care instructions vary by material. Most of our cotton throws are machine washable, while our premium wool rugs require professional cleaning. Please check the product description for specific care details.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.